Collecting Debug Recording Messages

To collect debug recording packets, use the open source packet capturing program, Wireshark. To analyze AudioCodes debug recording protocol, proprietary Wireshark plug-in files are required.

● The default debug recording port is 925. You can change the port in Wireshark (Edit menu > Preferences > Protocols > AC DR).
● The plug-in files are per major software release of Wireshark. For more information, contact the sales representative of your purchased device.
● Make sure that you download the plug-in files that match your computer's Windows operating system (32-bit or 64-bit processor).
● The source IP address of the messages is always the OAMP IP address of the device.
➢ To view debug recording messages using Wireshark:
1. Install Wireshark on your computer (which can be downloaded from https://www.wireshark.org).
2. Download AudioCodes proprietary Wireshark plug-in files according to the type of installation (32-bit or 64-bit):
a. Got to AudioCodes firmware download website page at https://www.audiocodes.com/library/firmware, and then navigate to the page for the "Wireshark Plugins":

b. Click the area shown above; folders containing the plug-in files for different Wireshark versions are displayed, as shown in the example below:

c. Click the folder icon of the required Wireshark version; zipped folders of the selected Wireshark version are displayed:

d. Select the check box of the required zipped plug-in files, select the I agree (to the terms and conditions) check box, and then click Download; the zipped folder is downloaded to your computer.

Make sure that you select the zipped plug-in folder that matches your computer's Windows operating system (32-bit or 64-bit processor):

● plugins.zip: For 32-bit
● Plugins_x64.zip: for 64-bit
e. Unzip the downloaded plug-in folder; a folder containing all the plug-in files (.dll) is created.
f. Copy all the .dll files to the plugin folder (or for Wireshark Version 3.0 or later, to plugins\<Wireshark version>\epan) of the Wireshark installation. If the folder already has existing .dll files with the same name, overwrite them.
3. Start your Wireshark program.
4. In the filter field, type "acdr" to view the debug recording messages.

The device adds the header "AUDIOCODES DEBUG RECORDING" to each debug recording message, as shown below: